In such a personal product category as adult toys, it is essential that we maintain the highest standards of quality and hygiene.  To this end, we are unable to replace goods purchased from us unless it is found to be faulty or possess a manufacturing defect.

Therefore we urge you to be very selective when purchasing.

If a product has a manufacturing defect, we can supply you with a replacement product – provided the faulty product is returned to us within 30 days of purchase.

Simply email us and we will supply our FREEPOST address.

Then simply print the details below, complete and send it with the faulty product.  Provided an inspection can identify the fault, a replacement will be sent to you within 7 days.

RETURNS INFORMATION
Please provide us with the information outlined below. This information must accompany all returns.
Personal Details
Name:
Company:
Street Address:
Town/Suburb:
State:
Postcode:
Country:
Email Address:
Contact Phone: (_____)________________
Preferred Contact Time:
Product Details
Returned Item:
Code # :
Receipt # :
Order Date:
Reason for return: